COA logoAs testimony to the JFCS leadership and longstanding commitment to excellence in all facets of its community outreach and support services, JFCS of the Suncoast recently achieved a perfect score from the Council on Accreditation. 

The accreditation process, which takes place every four years, involved careful review of all JFCS seven key program areas for youth, seniors, cancer support, Jewish healing, counseling, veterans and families and the support services provided. These services range from case management to education, to substance abuse, mental health, crisis response and community living support.

“This tremendous achievement represents the fulfillment of countless hours of hard work and the dedication of many people, including the JFCS staff, Board of Directors, volunteers, donors and the clients we serve,” said Heidi Brown, President/CEO of JFCS.  “It is truly an honor to receive this kind of recognition and testimony to the JFCS legacy, commitment and mission to be a regional leader in community outreach and support services.”

Noted JFCS organizational strengths and key achievement highlights from the review committee’s report included:

Ethical Practice – Transparency, clear moral code, honesty and straightforwardness, ethical fundraising and training, certification and licensing.

Financial – Planning, fund and budget development and fiscal safeguards/management with diverse funding resources and having an audit committee in place.

Governance – Excellence in Board management during the transition from the previous director and through the search, review and selection process to hire current CEO/President Heidi Brown as well as completion of a comprehensive strategic plan and annual evaluation review.

Performance and Quality Improvement –Committed leadership at all levels of the organization, JFCS was noted as “having one of the most comprehensive, mature PQI programs the review committee has seen in years.”

Administrative and Service Environment – Exceptionally well maintained, safe and secure facilities, which clearly reflect dignity, functionality and respect for all clients and staff.

Behavior Support and Management & Client Rights – Client rights are well understood and respected, including abundant gratitude for positive changes in their lives.

Service Standards –Noted highlights include a standard of excellence for a variety of case management services, including an open forum for staff.  “They (staff) are passionate, persistent and innovative and indeed advocates for their clients. The staff radiates team work, confidence, commitment and courage.”